Our return policy lasts 30 days. Unfortunately, if 30 days have passed since your purchase, we can’t offer a refund or exchange.
To be eligible for a return, the item must be unused and in the same condition as when you received it, with the original packaging intact.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (e.g., food, flowers, newspapers, magazines)
- Intimate or sanitary products
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Certain health and personal care items
Partial Refunds (If Applicable)
In some situations, only partial refunds are granted:
- Books with obvious signs of use
- CDs, DVDs, software, or other media that have been opened
- Items not in their original condition, damaged, or missing parts for reasons unrelated to our error
- Items returned more than 30 days after delivery
Refunds (If Applicable)
Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund.
- If approved, the refund will be processed, and the credit will be automatically applied to your credit card or original payment method within a few days.
Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account again.
- Contact your credit card company—refunds may take some time to post officially.
- Contact your bank to check on processing time.
If you still haven’t received your refund, contact us at: need2425@gmail.com
Sale Items
Only regular priced items are eligible for refunds. Sale items cannot be refunded.
Exchanges (If Applicable)
We only replace items if they are defective or damaged. To exchange an item, email us at: need2425@gmail.com
Send exchanges to:
622 Manglam Electronic Market, Jaipur, Rajasthan, India, 302001
Gifts
- If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the return’s value.
- If the gift wasn’t marked and the gift giver had the order shipped to themselves, the refund will be sent to the gift giver.
Shipping
To return a product, send it to:
622 Manglam Electronic Market, Jaipur, Rajasthan, India, 302001
- Return shipping costs are your responsibility and are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted.
- Shipping times may vary depending on your location.
For returns over ₹6,000 ($75), consider using trackable shipping or shipping insurance, as we cannot guarantee receipt of your returned item.
This Returns Policy ensures transparency and smooth processing for all purchases. If you have any questions, please reach out to need2425@gmail.com for further assistance.